☰
Platform
Solutions
Pricing
ResourcesAboutIntegrationsLoginBook a Demo
Regulation & Compliance

The Property Developers Act 2024 (ACT)

Michelle Doan
Published
September 30, 2026

A practical guide to the Property Developers Act 2024 (ACT), outlining licensing requirements, compliance obligations, and how developers can demonstrate governance, communication and oversight.

ACT developer licensing: what’s changing and how to prepare

Updated 30 September 2026

From 1 October 2026, new licensing requirements take effect for property developers in the ACT under the Property Developers Act 2024.

For developers, there are two things to check: when your projects need a licence, and whether your team’s processes support the requirements for communication, record keeping and project oversight.

Here’s what is changing, what to review and where Settld can help.

What is changing?

The ACT is introducing mandatory licensing for developers working on certain residential projects. The scheme is designed to protect buyers and hold developers accountable for the homes they deliver.

It includes checks on developers’ ability to deliver projects, rules for how they operate and powers for the regulator to address serious building defects. Read the ACT Government’s overview.

The requirements start in stages:

  • ‍1 October 2026: Licensing requirements begin for relevant development applications and building approval processes. Different rules may apply to projects that already have approval.
  • ‍1 April 2027: The requirement to hold a developer licence for off-the-plan sales begins.

The delay for off-the-plan sales does not delay the October requirements for approvals.

Developers should also check what applies when starting building work or obtaining a certificate of occupancy. The Property Council’s commencement update notes that a proposed change to remove the building commencement notice trigger had not yet passed.

The September 2026 commencement notice confirms the updated dates.

Does it affect your projects?

The scheme generally applies to residential projects involving three or more dwellings. Single homes and dual occupancies are excluded.

Who needs the licence depends on who owns the land, who is arranging the work and which activity is being undertaken. Check each project, including those already underway.

Applicants need an approved rating report. Government guidance currently specifies a standard iCIRT assessment from Equifax.

Once licensed, developers must report certain changes and events to the regulator within 14 days of becoming aware of them. These include changes to key people or application details, and certain approval applications and off-the-plan contracts.

The ACT Government’s licensing guide explains applications, reporting requirements and how the rules apply to existing projects.

Some dates on that page still reflect the earlier timetable. Use the September 2026 commencement notice linked above for the revised start dates.

What does this mean for your team?

The scheme’s Code of Practice starts on 1 October 2026. It sets expectations for how developers run their projects and deal with purchasers and other people involved.

Among its requirements, developers must:

  • Keep buyers informed. Take reasonable steps to update off-the-plan purchasers about decisions, changes to timeframes and significant project changes.
  • Keep track of the project. Maintain oversight throughout delivery and have suitable systems for managing quality and risk.
  • Handle complaints properly. Have a fair and timely process, explain it to complainants, and record and keep complaint decisions.
  • Keep required records. Certain licensing and Code-related records must be retained for 10 years and supplied to the regulator when required.

These are selected requirements, not the full list. The delay to off-the-plan licensing does not automatically delay the Code for developers it applies to. Read the Code of Practice.

What should developers do now?

1. Check the next step for each project

List upcoming applications, building milestones and sales activity. Ask your legal adviser and certifier when a licence is needed and who must hold it. Include projects already in progress. An earlier approval may affect which rules apply.

2. Put someone in charge of reporting changes

Assign responsibility for checking what needs to be reported to the regulator, meeting deadlines and keeping a record of submissions. Make sure the person responsible hears about relevant changes across the business.

3. Agree on how buyers receive updates

Decide who approves updates, who sends them and where they are recorded. If a project timeframe changes, your team should know how to update buyers and keep information consistent across channels.

4. Make enquiries and complaints easy to follow

Your team should know who handles an enquiry, when to escalate it and where to record the response. For complaints, keep a clear record of the concern, the decision and what was communicated.

5. Check how records are stored

Confirm what needs to be kept, for how long and who can access it. Think beyond project completion. Records may still be needed after staff leave or your business changes software.

How can Settld help?

Settld helps developers manage purchaser communication and property settlement information from exchange through to handover.

Settld keeps a record of all communications through the platform, giving teams a clear history to refer to when answering questions, reviewing updates or responding to concerns.

Keep buyers informed and communications recorded

Structured updates and the purchaser app help teams keep buyers informed as their project moves towards settlement.

All communications through Settld are recorded. Your team can refer back to what was communicated and when, helping them answer questions consistently and establish a clear history if a concern arises.

Keep communications and documents accessible

Settld keeps a record of all communications through the platform and provides long-term storage for documents, sales contracts and other uploaded files.

This gives teams an accessible history of the property settlement journey. When a purchaser asks a question or raises a concern, staff can refer to the relevant communications and documents to understand what happened and prepare an informed response.

See what needs attention

Dashboards and reporting give managers visibility of settlement progress, outstanding actions and emerging risks. This helps teams identify follow-up work and understand where a purchaser may need more support.

Use communication records to respond to concerns

When a purchaser raises a concern, Settld’s communication record helps your team review the exchanges and understand what happened.

For example, if a buyer questions when they were told about a revised settlement timeframe, the team can refer to the recorded update.

These records can support complaint handling. The developer still needs a process for investigating the complaint, recording its decision and communicating the outcome.

Give teams and buyers visibility of defects

Settld integrates with Procore, allowing defects logged by the site team during pre-settlement inspections to flow into Settld.

Photos, defect details and current status are carried across and made visible in the purchaser app. Construction and settlement teams can work from a shared record, and buyers can check progress without having to chase an update.

This supports clearer communication about defects and reduces the need to copy inspection information between systems.

‍

Explore how Settld works.

What remains the developer’s responsibility?

Developers remain responsible for licence applications, iCIRT assessments and reporting required changes to the regulator. Settld does not carry out those assessments, obtain licences or submit regulatory notifications.

Settld supports that wider compliance effort by recording communications, storing documents, showing settlement progress, and sharing defect information through its Procore integration.

Developers are responsible for acting on that information: keeping updates accurate, addressing complaints, overseeing defect resolution and meeting their legal obligations.

Start with a simple check

Choose a recent purchaser enquiry. Can your team quickly find the relevant update, see what happened next and identify anything still outstanding?

Making that process easier helps your team respond clearly and gives buyers a more consistent experience.

As the ACT’s licensing requirements take effect, it is a useful time to review how your business manages both its obligations and the purchaser journey.

Book a Settld demonstration to see how clearer communication and organised settlement information can support your team.

This article provides general information as at 30 September 2026. Check the requirements for your projects with your legal adviser and certifier.

‍

Want this in your inbox?

Or skip straight to seeing the platform in action.

Book a Demo →