A highly engaging settlement journey to guide your purchasers from exchange to settlement!
We know buying off-the-plan can be exciting… and a little overwhelming. That’s why the settld Purchaser App puts everything buyers need in one easy place — from timelines to documents to live updates.
No confusion, no chasing, no stress. Just a clearer path to settlement.
Finally - the settlement experience all buyers deserve!
Customise Your Purchaser App
Every development is different — so the app can be branded and tailored to your project providing more added value to your purchasers experience. Add your logo, colours, and the info your buyers actually need. It looks like you, and it works like a dream.
Track Every Step with the Timeline
From signing the contract to getting the keys, the app shows buyers where they’re at — and what’s coming next. Clear, simple, and updated in real time.
All the Right Docs, All in One Place
Buyers can upload, view, and access their documents (like ID, contracts, finance approvals) whenever they need, 24/7. No digging through emails. No printing. Just tap and go.
Keep on Top of Events
Inspections, hard hat tours, settlement dates — all within the Events Tab. Buyers can RSVP, get reminders, and stay in the loop without anyone chasing them.
Chat with the Right People, Instantly
Got a question? The built-in contact and chat tools connect buyers to the right person — agent, solicitor, or developer — without the back-and-forth.
Explore the Marketplace - Coming Soon
Give your buyers access to trusted providers — removalists, utilities, insurance, finance brokers, and more.
Still have questions?
How can developers keep buyers informed during long settlement periods?
Developers keep buyers informed by providing consistent, milestone-based updates rather than sporadic emails. The Settld Purchaser App supports this by delivering structured, timely communication that reduces uncertainty throughout the settlement journey.
What information do buyers expect during settlement?
Buyers expect clarity on progress, required actions, documentation status and what happens next. The Settld Puchaser App presents this information in a simple, consistent way that avoids confusion and last-minute escalation.
Does better buyer communication reduce complaints?
Yes. Clear, consistent communication reduces uncertainty, which is a major driver of buyer complaints. The Settld Purchaser App supports this by giving buyers a clear, direct way to ask questions and receive updates through in-app messaging and chat, keeping settlement communication structured, traceable and contained within the broader Settld platform.
Can developers control buyer messaging?
Yes. Developers control what buyers see and when, ensuring communication aligns with project workflows and governance requirements.
Is the Purchaser App a standalone product?
No. The Purchaser App works as part of the Settld platform, using the same underlying settlement data and workflows to ensure buyers receive consistent, accurate updates without creating duplicate systems.
Will the Purchaser App add another system for teams to manage?
No. Because the app is powered by the Settld platform, teams manage settlement information once, while buyers receive relevant updates automatically. All purchaser interactions and confirmations within the app are tracked & fed back to Settld’s reporting modules allowing most data to be “purchaser” generated, reducing hundreds of hours of manual administration by developers & agents.
Designed to Keep Buyers Confident
Happy buyers = smooth settlements. The Purchaser App keeps things clear, personal, and easy — so buyers feel supported by you, every step of the way.
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