Privacy Policy

Welcome to Our Privacy Policy

This policy explains how we collect, use, store and disclose your personal information. You agree to this policy when you visit our website or use our services. We have put this policy together to explain this in more detail. If you have any questions, you can email us at [email protected].

We may update this policy. occasionally, so please check our website periodically to stay informed about any changes.  The date at top of this policy shows when it was last updated. If we make changes that materially affect your rights or how we handle your personal information, we will provide a clear and prominent notice (for example, by email or on our website).

When we talk about ‘we’ or ‘us’, we mean SETTLD PTY LTD (ACN 683 182 872).

What we collect

We may collect the following types of personal information.

Information that identifies you, you use for your account with us, and your contact details

Information about your business or organisation

Information you provide when communicating with us

Payment and credit card information

Information about your transactions (contract of sale information and identity documents)

Information you provide when communicating with us

How we collect it

We collect personal information in the following circumstances.

directly form you

Directly from you, including when you:

use or interact with our website, content, advertising or services;

communicate with us;

make a payment to us;

provide information to us; and/or

apply for a job with us.

3rd parties

From third parties:

who you have a relationship with, including our customers or their representatives or professional advisors.

other sources

From other third party sources:

such as public records, websites or directories.

technology

Using technology:

such as cookies or pixels.

How long we keep it for

We will only keep your personal information as long necessary for the purposes for which we collected it.

Why we do this

We collect, use and disclose your personal information for the following purposes.

To provide or market our services to you and our customers

For business, recruitment, and administrative purposes

To improve our services or build new services

To comply with the law or protect our rights

Who we share it with

We will only share your information if it’s lawful. We may share your personal information with:

  • our employees, officers, agents and other representatives;
  • our related companies;
  • your suppliers, service providers, and partners;
  • payment systems operators;
  • professional advisors and consultants;
  • government agencies and regulators, as required or permitted by law;
  • people we sell, or are considering selling, our company businesses or assets to; and/or
  • third parties who you have a relationship with, including our customers or their representatives or professional advisors, and/or who may or may not hold other information about you.


We also use third party service providers to support our operations and services. We may disclose your personal information to them for this purpose or the purposes set out above. They have their own privacy policies and practices that detail how they handle personal information.

Disclosure of personal information outside Australia

Our own servers are based in Australia. However, our third party service providers that support our operations and services may store or transfer your information outside of Australia. These locations may include:

United States
United Kingdom
Europe

However, their privacy policies will contain more detail about this disclosure.

How we protect it

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We use a combination of physical, technical and administrative security measures to protect your data.

Your rights and choices

You can contact us to access or ask us to correct the personal information we hold about you. However, we may not be able to provide access to all your information, and we’ll tell you why at the time

Making a complaint

If you believe we’ve breached the Privacy Act or you have concerns about how we’ve handled your personal information, please contact us. We’ll investigate your complaint and respond within a reasonable time. If you’re dissatisfied with our response, you can contact the Office of the Australian Information Commissioner.

Contact us

For any questions about this privacy policy or to access your personal information, please contact us at [email protected]